Amy was a fantastic presenter. She helped us normalize conflict and gave us the frameworks and skills to address workplace disagreements in a productive way. Her advice around preparing for, handling, and following up on difficult conversations is both insightful and practical. My greatest take-away? Conflict isn’t the problem. It’s how you handle it that matters.
Your session was terrific and you certainly provided valuable information, insights, and tips that are very practical and doable. It armed the participants with the tools to increase their effectiveness and confidence.