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Relate Live 2018

Navigating Conflict in Customer Service: How to Reach Resolutions and Improve Relationships

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Conflict in the workplace, and conflict with customers is inevitable—and that’s a good thing. Join Amy Gallo, contributing editor at Harvard Business Review and author of the HBR Guide to Dealing with Conflict, to learn about how management research and practical insights can help you confidently navigate customer conflict like a pro.

Earlier Event: April 26
Cal CPA Women's Leadership Forum 2018
Later Event: February 22
Watermark Conference for Women