Amy is a frequent speaker on conflict, difficult conversations, and communication. Whether it’s a 30-minute keynote or a half-day program, she combines the latest management research with practical advice to inspire and inform audiences.
Watch Amy's whiteboard session about clashing with a coworker on HBR's Facebook page.
Ask HBR: When Outside Stress is Affecting Your Work
Ask HBR: How to Build Relationships at a New Job
Visit HBR's Facebook page to see more of Amy on Facebook Live.
A Well-Planned Conversation
Identify Your Default Approach to Conflict
Amy is an intelligent, dynamic speaker who combines the latest management research with practical advice that anyone can put into practice. We had her as a guest speaker at Deutsche Bank America’s Women’s Network and the response from attendees was overwhelmingly positive. We plan to have Amy back soon.
Your session was terrific and you certainly provided valuable information, insights, and tips that are very practical and doable. It armed the participants with the tools to increase their effectiveness and confidence.
Amy was a fantastic presenter. She helped us normalize conflict and gave us the frameworks and skills to address workplace disagreements in a productive way. Her advice around preparing for, handling, and following up on difficult conversations is both insightful and practical. My greatest take-away? Conflict isn’t the problem. It’s how you handle it that matters.