Why We Should Be Disagreeing More at Work

Disagreements are an inevitable, normal, and healthy part of relating to other people. There is no such thing as a conflict-free work environment. You might dream of working in a peaceful utopia, but it wouldn’t be good for your company, your work, or you. In fact, disagreements — when managed well — have lots of positive outcomes. 

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Amy Gallo
How to Control Your Emotions During a Difficult Conversation

It’s hard not to get worked up emotionally when you’re in a tense conversation. After all, a disagreement can feel like a threat. You’re afraid you’re going to have to give up something — your point of view, the way you’re used to doing something, the notion that you’re right, or maybe even power – and your body therefore ramps up for a fight by triggering the sympathetic nervous system. 

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Amy Gallo
How to Navigate a Turf War at Work

You’re in the middle of a turf war. How do you determine who has authority? How do you navigate the situation with your boss, your counterpart, and others in the group? And even if you can come to an agreement, how do you make sure it lasts?

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Amy Gallo
How People with Different Conflict Styles Can Work Together

It’s useful to know what your natural tendency is and, when you get into a conflict with someone else, to put some thought into the other person’s style. If you’re a seeker and the other person is an avoider, how should you handle the situation? And is all hope of reaching a resolution lost if you’re both avoiders?

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Amy Gallo