As a contributing editor at Harvard Business Review, Amy writes about interpersonal dynamics, managing yourself, leading people, and building your career. She enjoys taking complex and thorny ideas, and turning them into easy-to-apply advice.
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A ROAD MAP FOR HANDLING DIFFICULT CONVERSATIONS
How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships?
While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate offices full of competing interests, clashing personalities, limited time and resources, and fragile egos.