Amy Gallo is an expert in conflict, communication, and workplace dynamics. She combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work.
She is the author of the HBR Guide to Dealing with Conflict, a how-to guidebook about handling conflict professionally and productively.
In her role as a contributing editor at Harvard Business Review, Amy writes frequently about a range of topics with a focus on interpersonal dynamics, communicating ideas, leading and influencing people, and building your career.
She has contributed to numerous books on feedback, emotional intelligence, and managing others, and is the co-author of the HBR Guide to Building Your Business Case.
Amy is currently a co-host of HBR's Women at Work podcast, which is in its third season.
Before working with Harvard Business Review, she was a management consultant at Katzenbach Partners, a strategy and organization firm based in New York (later acquired by Booz & Company, which is now Strategy&). She contributed to the firm’s research on the “informal organization” -- the unofficial networks and communities in organizations that govern how people work together in practice.
Amy is on the faculty of the Emotional Intelligence Coaching Certification program, recently launched by Daniel Goleman, author of Emotional Intelligence.
She taught at Brown University and is a graduate of both Brown and Yale University.
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Amy has been quoted in articles about workplace dynamics and has been a guest on several podcasts and radio programs. Below are a few examples: